Organizational Structure of Southwest Airlines Case Study - 3

Organizational Structure of south-west Airlines - Case Study ExampleThere are six main divisions at SWA, namely node services, administration, operations, communication, finance, and regulations. The divisions have their own subdivisions where specialists offer distinct services. For example, the four subdivisions of the administration unit are people, procurement, diversity and inclusion, and information.SWA has a very healthy culture where the employees feel respected and their skills acknowledged. SWA has faith in the capability and skills of its employees. This can in the main be attributed to the fact that precaution at SWA has always strived to find just the right people for peculiar(a) tasks and has been very particular about finding the right people in the selection process (Holstein). The management structure at SWA promotes counseling, coaching, and responsiveness without interference from the managers. This, in turn, drives the employees motivation to keep showing the best transaction since their positive efforts are recognized. Managers at SWA have developed an environment that enhances the employees ability to be efficient and trenchant in the arena of customer service. The best practices for the companys functions are mutually established by the managers and the employees. Employees at SWA have been giving the power of decision making so that they require no counselor-at-law from the managers to get the jobs done. Employees gain motivation to achieve SWAs goals from the team based concept.Leadership at SWA is think at not only keeping the employees aware of the goals of the company and the expectations of the leaders with the staff members but likewise at developing coordination and harmony among the organizational personnel so that they are able to work in a team setting with minimal interpersonal conflicts. According to Gittell (2003), system and coordination, culture, and leadership are the factors of strategy that SWA employs.